Frequently Asked Questions for Client
It is free to open an account on ZomWork as a client. The online payment & escrow service fee is borne by any Talent who has completed work for you, herein there is no additional fee on it.
a. You can sign up as a Client simply by going to www.zomwork.com, click on ‘Log In' followed by ‘Sign Up’. Enter your email to create your desired account and select 'Look for Talent' to continue.
b. You can also sign up upon submitting your request details from clicking 'Request a quote' or 'Get Started' on our homepage. After you have submitted your job request, follow the same steps to enter your email to create your desired account.
As a Client, you can simply:
a. Post a request and let talents who are interested in your requirements bid for the work. You get to review bids and initiate contact with shortlisted Talents via our instant messaging feature to create an order to start the work needed.
b. Browse through existing Talent portfolios in their store to identify what matches your needs and make a direct hire through initiating contact with the Talent, also with our instant messaging feature, creating an order to start the work needed.
a. Once your requirements, ie. scope, scale, deliverables, deadline and amount has been determined and agreed between you and your Talent/s, you can issue a contract or vice versa via the Workspace.
b. It is only when both parties, Client and Talent have confirmed an order, will a contract be in place.
c. As a Client, you may print out the order to be used/validated as a quotation should you wish.
d. You will then be notified to deposit the full project fee to ZomWork.com and a receipt will be issued for the deposit made.
e. Once all work has been complete, the Talent/s will send you an invoice via your Workspace.
f. In your account, you will be able to manage and view all your chat activity and relevant documents shared between the Talent/s as well as payments, receipts and invoices.
As a Client, whenever you have confirmed an order/quotation with your desired Talent via your Workspace, you will be notified to deposit the full project fee for the order to ZomWork before Talent can officially begin work.
a. If you have discussed and agreed on milestone payments with your Talent, whenever you have received the portion of work agreed upon, you can select to release a milestone payment from the escrow deposit.
b. Upon completion of work by your Talent, you can trigger a release of full payment from the escrow deposit.
c. All payments will need your verification in order to be processed, in order to prevent any fradulent or mistaken release.
d. Talent upon completing any or the full scope of work agreed upon, will request for payment via the website. You will receive a notifcation on the request.
Your posted request may have been flagged and hidden by our audtiting team due to inappropriate content. It is advisable to review and edit the request made before publishing again.
Yes, you will receive a receipt of the deposit made for your project.